This information concerns only the following products:

• ZIGZAG (D022AA00)
• ZIGZAG PLUS (D022BA00)
• ZILLON (L22A 025, L22A 040, L22A 055) with serial numbers beginning with 18L to 21 G.

Petzl have identified two defects causing the slippage and asks users to inspect their product by following the two points of the PPE inspection procedure.

In case your product slips, Petzl are providing details on their after-sales returns service for an exchange (product availability starting November 2021) or a refund.

The Safety Alert is available at Safety information – Cases of slippage with ZIGZAG / ZIGZAG PLUS / ZILLON